Cisco expands customer experience services portfolio

Cisco has announced the general availability of its Lifecycle Services (LCS) to expand the offerings that help businesses, healthcare and governments get to their desired outcomes faster. Putting the introduction into context, Cisco said that to quantify and validate IT contributions to the business, IT organisations need to invest in technologies that drive top-line business … Leer más

How to Use OneNote – Tech Advisor

Note-taking is one of the most important ways to store and retain information that you might need. Whether it’s for school, work or simply to remember something important, notes help you focus on the key details and ignore irrelevant information. However, taking notes the old way – with pen and paper – isn’t always a … Leer más

Samsung Galaxy Tab S9 Ultra review: Does It All(most)

At a glance Expert’s Rating Pros Gorgeous display  Stellar performance  Great S Pen experience  IP68 dust and waterproof Cons Very expensive  Many Android apps not optimised  Keyboard and charger sold separately  No 5G in the US Our Verdict From a hardware perspective, the S9 Ultra is an outstanding tablet. But it really needs to replace … Leer más

8×8 adds to AI self-service capabilities with voice interactions for customer assistant

Artificial intelligence (AI) seems to be pervading every aspect of business and social life, and believing that a subset of this, conversational AI, can be a real and cost-effective choice to improve self-service and productivity in contact centres, integrated cloud contact centre and unified communications platform provider 8×8 has announced the availability of voice conversational AI … Leer más

How To Enable Parental Controls In TikTok

In today’s digital age, where social media platforms have become an integral part of young people’s lives, ensuring their online safety is of paramount importance. TikTok, the popular video-sharing app, has gained immense popularity, especially among teenagers and pre-teens, despite the minimum age requirement being 13. To help parents and guardians maintain a healthy digital … Leer más

5G network slicing value hits $19bn but growth stalls

A study from ABI Research is warning that rapidly increasing interest in 5G network slicing will not be matched by rapidly increasing market growth, slowing expectations in the market compared with previous forecasts. Indeed, ABI’s 5G network slicing and cloud packet core market data report found that growing ecosystem complexity and ongoing challenges with cloud-native tooling … Leer más

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