From 1 April 2024, Sky will be increasing its prices (and no, it’s not an April Fools). The price change affects customers on the standard packages for TV, phone and broadband across the UK.
Sky started sending out comms to customers in February (via USwitch), so you should have been contacted by now if the price change applies to you. If it doesn’t (for example, if you’re on a special promo contract) then you shouldn’t need to worry. Sky states that the average price increase for impacted customers will be around 6.7%.
This price increase is in-line with inflation, and may also account for new features and services that have rolled out or are planned for its portfolio.
If you’re not prepared to pay more for your contract then we have everything you need to know.
How to cancel your Sky contract
The process and whether you pay a fee to leave will differ depending on how far through the contract you are, and what’s included in your package. If you’ve already hit the minimum term of your TV, broadband or phone contract, then leaving penalty-free shouldn’t be an issue.
If you’re still inside your minimum contract for broadband or phone, then you can only leave possibly penalty-free if you cancel within 30 days after being informed about the price hike.
Sadly, if you’re still inside your minimum contract for a TV package, then you won’t be able to leave penalty free. However, you still may be able to haggle with Sky to get a better deal.
You can start the process to cancel Sky on its website, by calling them on 0330 041 3875, or by writing to them via post.
In addition, Ofcom is very clear that customers are allowed to leave a contract early if the provider increases its prices without initial warning.
If you’re in a contract you can either call Sky directly and ask for a better deal or leave Sky and search for a better deal elsewhere.
How to get cheap Sky TV
There are some cheaper alternatives when it comes to gaining access to Sky TV, the most obvious choice being Now.
Now will give you the ability to access a range of Sky entertainment as well as a host of other programming options including Sky Cinema, Sky Sports, Hayu and kids TV. You can get access to Now
through several methods, including online, through the Now mobile app or through the Now Stick or Now Smart Box.
You can also lock in for the old prices of Sky Stream, Sky Glass and Sky Q if you sign up before 1 April 2024 – read more about that here.
How to get cheap broadband
It’s important to shop around for your broadband deals to ensure you’re getting the very best price, as many providers will lure you in with cheaper prices and then automatically renew at a higher rate.
If Sky’s recent pricing changes aren’t sitting too well with you, then make sure you have a look at our best broadband deals to ensure you’re getting the most for your money.