Amazon Fire Max 11 Review: Turn Up The Heat

Price When Reviewed

From $229.99

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Amazon has been making Fire tablets for years – over a decade, in fact. But until now, it has firmly set its sights on appealing to those who wanted to spend as little as possible on a device for entertainment.

The Fire Max 11, then, is quite a departure from that strategy. The name is new, and so is the tablet itself. It’s the first tablet Amazon has made with an 11in screen, and the first to have an aluminium body instead of plastic.

It looks and feels like a quality bit of kit and, although it’s the most expensive tablet Amazon has ever made, it’s still plenty cheaper than an iPad.

Who’s it for, though, and who should buy it? Well, the short answer is that it is a decent tablet for watching video, browsing the web and – yes – all things Amazon.

The problem, as ever, is the software because you’re stuck in Amazon’s world. A world with no Google and – it turns out – one where a lot of the apps you might like to use simply don’t exist.

Features & design

• Aluminium construction
• Fingerprint reader
• Optional keyboard and stylus

One thing’s clear when you first get the Fire Max 11 out of its box: this is no toy. The ‘sensible’ graphite-colour finish, square-sided design and solid feel in the hand give you a reassuring sense that you might just have spent your money wisely.

Amazon says it’s three times more durable than the 10^th-gen 10.9in iPad, a tablet which has clearly inspired the Fire Max 11’s design, because the Fire Max 11 looks exactly the same, even down to the oh-so-similar bezel thickness around the screen and size and placement of the rear camera, and how much it protrudes.

The front camera, too, is in the same place as the iPad’s in the middle of the long side and the similarities don’t stop there. Amazon has built a fingerprint scanner into the power button, and there’s an optional keyboard and stylus, just as there is for the iPad.

Dig further into the specs and the two tablets mirror each other with Wi-Fi 6, USB-C charging and a base storage of 64GB.

Of course, the Fire Max 11 isn’t really an iPad rival and, considering the price, you’d certainly forgive the fact that it doesn’t have a TrueTone screen, the ability to record 4K video and other features.

Comparing specs is a folly, though, because as everyone knows, it’s software that can make or break a device. I’ll get to that later.

The other things you need to know about the Fire Max 11 are that it has a microSD slot for cheaply adding more storage, hands-free Alexa and cameras that are miles better than previous Fire tablets. Both are 8Mp and while it’s doubtful that many buyers will use the rear camera much, but the front camera is great for Zoom calls, as you can see:

Screen & speakers

• 11in 2K screen
• Stereo speakers

One of the Fire Max 11’s best bits is its screen. The 2000 x 1200-pixel resolution is plenty to make everything sharp and colours, contrast and viewing angles are very good.

It’s fully laminated, too, which means there is no air gap between the front glass and the LCD display behind it as there is on the 10^th-gen iPad. This means there isn’t a hollow sound when you tap the screen and it’s another reason why the Fire Max 11 has that well-built feeling.

One of the Fire Max 11’s best bits is its screen

Brightness isn’t the screen’s strong suit. Amazon claims 410 nits – lower than the iPad’s 500 nits – and neither tablet is really bright enough for comfortable outdoor use. However, find a place with some shade and you might just be able to use the Fire Max 11 outdoors for web browsing and reading Kindle books, but you won’t love watching video outdoors, or trying to create or edit documents.

Stereo speakers are mounted in the top edge (when holding the tablet with the camera at the top) and support Dolby Atmos. However, as you’d expect, sound quality is quite ‘thin’. It’s fine for dialogue, podcasts and Alexa, but not ideal for music because of the lack of bass.

The Fire Max 11 doesn’t have a headphone jack – what does these days? – but there’s Bluetooth 5.3 for your wireless headphones.

Performance

• Mediatek 8-core processor
• 4GB RAM

Virtually all the Fire tablets I’ve reviewed in the past have felt underpowered. And that’s to be expected given their low prices.

A lot of people wrote off the Fire Max 11 before laying their hands on it, saying 4GB of RAM wouldn’t be enough. But that’s not the case. Subjectively, it feels zippy and responsive most of the time. There’s no lag when swiping between home screens, and there’s enough power here to play games like Roblox and Asphalt 8 without reducing the quality to a blurry mush.

In measurable numbers, the PCMark Work 3.0 test showed that the Fire Max 11 is 25% faster than the Fire HD 10, reviewed.

Another area where Fire tablets haven’t historically performed well is photography. But the Fire Max 11 has upgraded front and rear cameras: both are 8Mp. (Up from 2Mp and 5Mp, respectively, on the Fire HD 10.

Battery life is decent. The 7,500mAh battery is claimed to last up to 14 hours, which is two more than the Fire HD 10. I found that it lasted just over 10 hours playing video.

Amazon includes a 9W charger in the box, and a full recharge takes just over four hours. If you have one – or buy one – you can use a 15W charger instead to cut that time down to about 3.5 hours.

Software

• Fire OS 8 (based on Android 11)
• No Google Play
• 3-month trial of Microsoft 365

Software is the Fire Max 11’s sticking point. Not because it’s bad, but because it’s a walled garden which doesn’t include any Google services.

So although the tablet is technically running Android 11, you can’t install the YouTube app, Google Drive, Gmail, Google Maps or any app from the Google Play store, because none of these are available on the Fire Max 11.

Apps must be installed from the Appstore, which is fine if those you want are in there. Quite a lot of popular ones are, including Netflix, Disney+, Spotify, Instagram, Facebook, TikTok and Twitter.

But it won’t be long until you search for an app which isn’t there, such as Snapchat, any Google apps, pretty much any smart home app and even certain streaming services such as Discovery+.

That’s a surprise when the app is available on Amazon’s Fire TV devices, but the same is true of YouTube.

Software is the Fire Max 11’s sticking point. Not because it’s bad, but because it’s a walled garden which doesn’t include any Google services

If you really want to, you can install any Android app on a Fire tablet. It’s a process called side-loading and involves downloading real Android apps (or otherwise getting hold of them), tweaking a few settings and installing them on the Fire Max 11.

Not all apps will work properly, though, especially any which rely on Google’s software being installed alongside.

Let’s also remember that Amazon is pitching the Fire Max 11 as a productivity device. You can buy the official keyboard case and a stylus, both of which are fine accessories. The problem, again, is apps.

You do get a three-month free trial of Microsoft 365, but if you don’t want to use – or pay for – Office, you’re reliant on web apps.

And, to be fair, it’s possible to use Google Docs, Drive and Photos in Amazon’s Silk web browser, just like you would on a Microsoft Surface or iPad. And you can get your Gmail in Amazon’s own Email app: you just sign in to your Google account.

The keyboard is very useful for emails and typing documents, and it has a row of useful shortcut keys to adjust brightness, volume and media playback as well as having dedicated Home, Search and Files buttons.

It isn’t backlit, but a lot of keyboard shortcuts work as you’d expect them to, including Alt-Tab. The trackpad isn’t as intuitive because it requires a two-finger tap to select text, rather than placing the cursor and clicking and dragging. Otherwise, it’s very good, with gestures for scrolling, pinch-to-zoom and a three-finger gesture to switch apps.

Fire OS 8 also supports split-screen, which lets you put some apps side by side, and you can slide the divider so one app takes up a third of the screen instead of half.

Again, though, if you can’t use a web app, you may find that what you want isn’t available in the Appstore. Dropbox and Adobe Reader are two noticeable examples, but there are others.

In the Files app, you can now create a new document, spreadsheet or presentation. That sounds promising, but when I tried to test this, I got a warning that WPS Office for Amazon was built for an older version of Android and may not work properly.

Sure enough, it didn’t, with the word processor failing to display properly on the Fire Max 11’s screen, cutting off the top menu and making it impossible to use.

I was impressed by how good the stylus integration was with Fire OS. You can write anywhere you’d normally type, use it to scroll, navigate, select text and sketch in apps such as Piscart. It magnetically attaches to the side of the Fire Max 11 for storage. The AAAA battery is said to last around six months.

There’s no pairing: it’s a USI stylus so you can use it with any other device that also supports USI styli such as another tablet, laptop or Chromebook. It also means you don’t have to buy this one to use with the Fire Max 11.

Handwriting recognition is, frankly, outstanding

Handwriting recognition is, frankly, outstanding. My daughter attempted to fool it with outrageous cursive script, but it was too clever and always knew which characters she was scrawling. The only issue I encountered was that palm rejection needs work: you can’t simply lean your hand on the screen to write without pulling down the notification shade, or causing other things to happen.

The other major software feature is Alexa. As with Amazon’s other Fire tablets, Alexa is hands-free on the Fire Max 11, so you can say “Alexa, turn on the bedroom light” even if the tablet’s screen is off and it’s locked with a passcode.

It supports Show Mode, too, which means it can act like an Echo Show and display information visible from a distance such as photos, time, weather, sports scores, recipes and more. You’ll want a suitable stand for this, but it’s worth noting that the keyboard case is actually two separate parts: the keyboard and a rear kickstand. You can detach the keyboard and leave the kickstand on for watching videos – or using Show Mode.

Amazon says it will provide four years of security updates for the Fire Max 11 but, as ever, there are no such promises about Android version upgrades.

Price & availability

The 64GB version of the Fire 11 Max costs $229.99 / £249.99 from Amazon. Go for 128GB and those prices rise to £279.99 / £289.99.

If you think you’d like the keyboard and stylus, it’s worth buying them as a bundle together with the tablet as you’ll save a bit over buying them separately. However, that’s only the case in the US, where the 64GB version with both accessories costs $344.99 instead of $369.97. In the UK – at the time of review – the bundle simply adds £89.99 for the keyboard and £34.99 for the stylus, the usual prices for each when bought separately.

Even on the Fire Max 11, Amazon will show ads on the lockscreen unless you select the “Without Lockscreen Ads” option when buying, adding $15 / £10 the price.

Aside from this cheeky practice, these prices are much less than you’d pay for an iPad 10^th-gen with an Apple Pencil and Magic Keyboard Folio. In fact, Apple’s keyboard alone costs more than a Fire Max 11.

There are, of course, alternatives. Lenovo is an obvious one, with the Tab P11 having very similar specs to the Fire Max 11 and costing under $280 / £280 from Amazon for the…